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1. Draft a recruitment advertisement for sales assistants at Girlie Glitter Co. What key issues…

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1. Draft a recruitment advertisement for sales assistants at Girlie Glitter Co. What key issues might you need to consider in recruiting, selecting and training new staff?

2 Clarify what the term ‘emotional intelligence’ means and outline the kind of skills and abilities that Jason might improve as a result of developing his emotional intelligence.

3 What might be the main benefits of providing Jason with an opportunity to develop his emotional intelligence – for Jason, for Theme Park Co. as an employer, and for customers?

4 With reference to this particular example, what criticisms might be made of this approach, and of the concept of ‘emotional intelligence’?

 

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